Frequently Asked Questions

Everything you need to know about organizing your space with Space General.

How long does shipping typically take?

We process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the country.

What is your return policy for home organization products?

We offer a 30-day return policy on all unused items in their original packaging. Please contact our support team to initiate a return authorization.

Do you offer bulk discounts for professional organizers?

Yes, we have a dedicated program for interior designers and professional organizers. Please email our sales department for bulk pricing and trade accounts.

Are your storage containers BPA-free and food-safe?

Absolutely. All Space General kitchen and pantry storage solutions are made from high-quality, BPA-free plastics and are certified food-safe.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.

How can I track my order once it has shipped?

Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.